Rockefeller Center
The Heart of New York

Rockefeller Center, one of the most renowned places in the world, was falling behind other New York City destinations in terms of modernity and revenue. So, in the midst of a massive brand overhaul, my team and I were called on to completely rethink their digital ecosystem by rebuilding it from the ground up and integrating their six different revenue streams into one cohesive experience. My roles included Design Direction, User Research, prototyping, and usability testing.

Rockefeller center home page on mobile Rockefeller center Christmas tree
Rockefeller Center Website Navigation
Rockefeller Center Website Navigation on mobile
Rockefeller Center button states
Rockefeller Center buy tickets mobile experience
Rockefeller Center blog screens
Couple in Rockefeller Center Rockefeller Center calendar mobile experience
Top of the rock screens
Rockefeller Center history screens
Rockefeller center mobile map experience
Rockefeller Center plan your visit experience

Results

The project led to an increase in job applications, session duration, and engagement on the website. The new design was more user-friendly, accessible, and provided a better overall experience for 2U’s visitors.

Team: Joe Symoski, Barney Kirby, Melayne Tullock, Allison Zuckerman, Sheree Santantonio, Preston Straight

~350

users tested (moderated & unmoderated)

54%

increase in navigation test success rate

22%

increase in ticket sales